Privacy Policy

← Home

LAST UPDATED: January 23, 2025

1. Introduction

This Privacy Policy explains how Lead Plateau ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at remodel.monster. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information Collection and Use of Cookies

We may collect detailed personal information from you for the purpose of connecting you with home improvement contractors and service providers. This information may include, but is not limited to:

  • Your name
  • Email address
  • Phone number
  • Home address
  • Project details and preferences
  • IP address
  • Device information

We also use cookies to enhance your experience, gather general visitor information, and track visits to our website. By using our website, you consent to our use of cookies and the collection and use of your personal information.

3. Use of Your Information

We may use your information for various purposes, including:

  • Connecting you with qualified home improvement contractors
  • Responding to your service requests
  • Sending you project updates and communications
  • Providing customer support
  • Improving our services and website functionality
  • Complying with legal obligations

4. Sharing with Third Parties

We may share your information with:

  • Home improvement contractors and service providers who can fulfill your project needs
  • Our business partners and affiliates
  • Service providers who assist us in operating our website and conducting our business
  • Law enforcement or regulatory agencies when required by law
  • Other parties with your consent

When you submit a service request, you understand that contractors may contact you directly regarding your project.

5. Your Rights

You have the right to:

  • Request information about the personal data we hold on you
  • Request correction of incorrect, incomplete or irrelevant data
  • Request deletion of your personal data
  • Opt-out of marketing communications
  • Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

10. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected].

11. Contact Us

If you have any questions about this Privacy Policy, or if you would like to request your data or delete your data, please contact us at:

Lead Plateau
8 The Green Suite 4000
Dover, DE 19901
Email: [email protected]

12. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.